Last updated: 17 April 2024

Home
About us
Manuals & FAQs
Software updates
Gallery
Other Products

 

 

 

 

 

 

 

SMS Alert App

 

Android help

 

Android App

 

 

 

IOs Alternative

 

 

 

 

 

 

 

GateTel Sole distributors

 

 

 

 

 

 

 

 

                                     

 

 

Software updates:

Previous Version Information (Format 3)

SMS Alert 1 

10.3 - 20160226 - Reset/Recovery protection improved.

10.4 - 20160505 - Return status updated

10.5 - 20160617 - Low Voltage delay 1234 13 fixed

10.6 - 20160630 - Roboguard siren check speed increased

10.7 - 20160725 - Miss Call reset to trigger relay fixed

10.8 - 20170614 - Startup delay and more time between SMSes added

10.9 - 20170417 - 1234 45 added to switch off return SMS for M2M applications

11.1 - 20180128 - Bug: Miss call input 1 to user B fixed

11.2 - 20180215 - Relay B and C added in software

11.2a-20181122 - Software stability improved - especially for miss call features, e.g. miss call to open gate.

11.3 - 20180512 - Storing of international numbers in EEPROM corrected/improved

11.4 - 20190812 - Change to newer processor. Code streamlined. Stability add on when triggering inputs

N.A  - 20220931 - Random Arm/Disarm SMSes messages sent/received - fixed

N/A  - 20230315 - Electric Fence/Pump on/off switching problems

 

 

 

SMS Alert 9

10.5 - 20160711  - 1234 14 added to allow Panic only  to last 5 users only

                                1234 15 to turn on/off Power Loss restore input 3 added

                                1234 16 to turn on/off longer delay on input 9 for Low battery applications

                                1234 MCODE added to separate security on functions.

10.6 - 20170429  - Bug fixed on MCODE. Relay click on reset fixed

10.7 - 20170829  - Startup delay and more time between SMSes added

10.8 - 20170831  - Setting added to reset relays when SMS Alert is re-powerd.

10.9 - 20170831  - Bug fixed where more than 8 users causes a problem where not all 9 or10 users receive SMSes

                         - Empty user positions now skipped - less delay between trigger

                         - 1234 20 added to allow Burglary only to last 5 users only

                         - 1234 21 added to allow all SMSes to all 10 users

                         - 20180128 - Bug: Miss call input 1 to user B - fixed

11.0 - 20180901  - Input 8 Gate open remind and repeat function added

                         - All inputs re-namable

                         - All inputs single or dual state selectable

                         - All inputs can be enabled or disabled.

                         - Burglary and Panic input selectable to users 1-5 or 1-10

11.0a-20181122  - Software stability improved - especially for miss call features, e.g. miss call to open gate.

11.0b-20190603 - Attempt to solve garbage characters or  EEPROM corruption caused by Vodacom SIM cards

11.c - 20190725 - Code streamlined

11.1 - 20181113 - 40 user SMS Alert 9 - on request

11.4 - 20190821 - Change to newer processor.

11.5 - 20190913 - Stability upgrade.

11.6 - 20191021 - Re-addition of previous code. MTN sim cards cause the unit to restart when loading numbers and therefore no return SMS is received. Use 1234 r to check loaded users.

11.7 - 20201205 - Bug on Key input fixed

11.8 - 20210315 - Stability ad on - memory related

11.9 - 20210611 - Stability ad on - triggering of inputs related

12.0 - 20210707 - Opening of gate (relay) missed call fixes for 1234 06 and 1234 25. All 10 users now allowed vs only user B before

12.2 - 2021 10   - Protection added for funny Scrambled SMS text, also resulting in no access/response to unit via security code 1234 (default)

                        - Note: We can remotely restore/fix access to the unit by supplying your sim card number

12.2 - 2021 10   - CUSTOM : Pivot monitoring feature. Unit will SMS 1-"Staan"/"Stand", 2-"Klaar"/"Finished", 3-"Krag aan"/"Power On", 4-"Water af"/"Water off" and 5-"Water Aan"/"Water On". In the event that 1, 3, and 5 are all active .                         implying a problem, the device will also miss call the user.

N.A  - 20220931 - Random Arm/Disarm SMSes messages sent/received - fixed

N/A  - 20230315 - Electric Fence/Pump on/off switching problems

 

 

 

 

 

 

SMS Alert 9 Alarm Plus (SA9+)

10.5 - 20150828 - 1234 10 Night LED Power loss motion added

10.6 - 20150923 - Code compiled with debug mode off

10.7 - 20150930 - 1234 11 added to turn on/off input 3 (Power Loss / Restore)

10.8 - 20160510 - 1234 12 added to pulse pepper gas when Panic (input 9) is triggered

10.9 - 20160530 - 1234 13 added for camera flash

11.0 - 20160606 - 1234 2x added to change inputs between NC and NO

11.1 - 20160328 - 1234 14 added to enable relay A to latch. Relay E and F selectable

11.2 - 20170124 - 1234 3x added to enable/disable zones. 1234 t changed to also exit test mode

11.3 - 20170602 - Startup delay and more time between SMSes added (current Release)

11.4 - 20190801 - Auto arm function added - use 1234 16 to enable this feature. This will auto arm the system after 1 hour - (pls revert back to V11.3) 

11.6 - 20190826 - Bug fix for version 11.4 - pending, revert back to V11.3

11.7 - 20200306 - 10s delay, and Siren warning Setting added if automatic pepper-spray function is used vs the current immediate release of gas. This allow time to disarm the system in case of 

                          unnecessary alarm activation.

                        - Input 9 can be set between Panic and Battery Low

                        - System will disarm if main user is removed (safety feature)

                        - Siren on time can be increase to 5 min.

11.7 - 20200306 - 10s delay, and Siren warning Setting added if automatic pepper-spray function is used vs the current immediate release of gas. This allow time to disarm the system in case of 

11.8 - Emergency nigh light functional add-ons

11.9 - Emergency nigh light functional add-ons

12.0 - 20200622 - 24 hour zones can be selected/enabled.

12.1 - 20200706 - Panic Priority user Added and Relay B for external Radio trigger

12.2 - 20200801 - Cosmetic fix for 1234 b not responding

12.3 - 20200826 - Low voltage notification fixed, stability added

12.4 - 20200908 - Relay B for external Radio bug fix, and 1234 ap lock on startup fixed

12.5 - 20210604 - LED strobe feature added.

12.6 - 20210604 - Accidental spray feature added

12.7 - 20210815 - Miss Call outgoing for Zone 1 fixed.

12.8 - 2021 12   - Output relay A and B SMS confirmation added (pulse) )to prevent delayed switching when SMSes are delayed on the network.

                        - Recognised miss call feature added (pulse) for all users to e.g. open a gate selectable via Relay A or B

                        - Latched relay miss call added for Relay A and B versus the normal Pulse

                        - Examples of use : Pivot switching on/off via miss call, and auto answer listen in to verify pump is running via microphone fitted on SMS Alert

N.A  - 20220931 - Random Arm/Disarm SMSes messages sent/received - fixed

N/A  - 20230315 - Electric Fence/Pump on/off switching problems

 

 

 

 

Intercom

20161218  - upgraded to 6 buttons

                - Long international numbers can be dialed.

                - Sound quality improved

 

SMS Alert 15

20170122  - 1234 CODE function added where the code sometimes get scrambled

20180418  - Auto reply on network spam SMSes removed - reset problem fixed.

20180531  - Key input now power loss restore input

 

 

 

SMS Alert 15 Alarm plus

20150612  - Panic split users added

20150831 - Bypass zones 10-14 via input 15 - fix to remote arm disarm

20160703 - Bat low added. Zones on off function added

20170307 - International code setting added as 1234 46 

 

 

 

SMS Temperature Alert (GSM)

20160606 - 1234 CODE re-added

20170816 - Power loss restore indication added on 1234 r

20170925 - Alarm output and reset button added

20180613 - Added report version

20180629 - Faster temperature scanning added. Stability/reliability upgrade

20180824 - Single digit problem fixed for temperature below 10 degrees

20180914 - Repeat of temperature OK during long wires or EMI interferences improved to minimal or none at all

20180716 - Humidity added

20180715 - Wireless remote sensors option added

20181008 - "Power ON" missing especially with systems using a 1+ sensors (Temp 2, Temp 3 etc) 

 

9.4 - 20180224 -  Humidity problem fixed 

                         Software stability improved

9.5 - 20180224 - Hour Counter 1234 07 added

9.6 - 20190424 - 1234 07 bug fixed - 1234 r1 and 1234 r2 added for checking more than 4 temperature

9.7 - 20190614 - 24h system check bug fixed - When enabled, the return message was only sent to user T 

9.8 - 20190623 - 24h hour cosmetic return setting message fixed. 1234 r fixed - was returning message to default user (B) and not client

 

 

 

 

SMS Temperature Alert (Controller)

20181008 - Faster update of Temperature on LCD

1.1  - 20160630 -  Improved double check of temperature readings.

1.2 -  20160702 - Faster menus added - Off display added.

1.4 -  20170109 - Problem with new batch of LCDs fixed - High and Low limits added

1.5 -  20180611 - LCD off function in menu removed - code spacing changed

1.6 -  20180629 - Some delays changed

1.7 -  20180701 - Humidity added

1.9 -  20180906 - ShowH added in menu

2.0 -  20180914 - Stability improved - auto revover added

2.1 -  20180710 - Faster temperature readings

2.2. - 20181123 - Stability improved - 

                         Relay added

                         BypassOFF added

2.3 - 20181127 - Cosmetic changes to Humidity Character on LCD fixed

                      - RF module control improved to prevent freezing of RF module

2.4 - 20200505 - High and Low Temperature "Lock" feature added to buttons in case they are pressed

 

 

 

 

Charger board (hardware)

20180101 - Threshold auto cutoff parameters changed.

 

Gaurd Monitor

20170711 ver 1.3 - Ad-hoc improvements - stability and robustness - Airtime request fixed, but limited.

 

SMS Panic Alert

20180723 - Microphone enabled only for registered users. Test button added

 

GSM module update (top plug in PCB)

20181018 - VER 4.1 MTN voucher load fixed. Default USSD code changed from 141 to 136

20210815 - Stability update. Corruption of SMS text or reset issues. An existing DOT command can be used for previous versions to fix this.

                 This will disable the DOT load method of cellphone numbers, and only the older methods will work. Contact us in this regard.

 

 

General Trouble Shooting (Fault Finding)

20191121  

Q: Units with GSM module version 4.4 does not report airtime or stops responding thereafter.

A: Wait for 5 min or longer for unit to time-out and to restart or manually re-power. Retry sending a general request 1234 r. If the unit replies then send 1234 WC only once. 

(The wait call bit is set and should not be set - this affects the airtime function)

 

 

 

 

 

 

 

 

Previous Version Information (Format 2)

Date

Fixed 

Version

 Description Reference / Picture / 

Example / Where to look

 More information Remedy / Action

Jul 2014

2.3

Fixed problems with new certain new/existing SIM- cards.

 

Area / SIM / Network related.

GSM module PCB

(Cinterion module)

 

Example is version 1.9

Module sends out SMSe OK once programmed.

Module not (or not always) responding to SMS commands.

Module may reset.

Signal LED's keeps flashing - module not initialising.

Update related to Plug-in Module only.

Module to be reprogrammed or swopped out with manufacturer.

May 2014

2.4

Added a method to load numbers from one/same device

GSM module PCB(Cinterion module)

 

Does not affect other data or settings in the SMS Alert. 

GSM PCB swop out or to be reprogrammed

Sept 2014

10.2

Problem fixed where the request status is truncated e.g. "INPUT ON, "

fixed

SA9 main PCB

This is initially not a problem and happens on the second SMS request. It has no severe impact. When the unit is reset the first overall status string will return correctly.

PIC to be reprogrammed

Nov 2014

10.3

Problem where users B to I disappear - fixed

SA9 main PCB

and SA9+ (10 user)

SA15 (8 user)

To solve the issue without upgrading from 10.2, load all users except anyone between C up to I, we recommend to not load I and use a maximum of 9 users

PIC to be reprogrammed

Des 2014

10.4

Problem with arm/disarm not working introduced in 10.3 fixed

SA9 main PCB

SA9+ (10 user)

Very few units made it to the field

PIC to be reprogrammed

Jan 2015

2.8

Airtime not always responding

GSM module PCB (Cinterion module)

 

SMS 1234 VER to your unit to check the version.

Note that 1234 AIRT can also be extended

e.g.

1234 AIRT*111#

1234 AIRT*111*1# etc

Vodacom: 1234 AIRT*111*502# - this will also report bundle SMSe

Module to be reprogrammed or swopped out with manufacturer.

Jan

2015

 

Unit sending continuous - repeat SMSe

SMS Alert 1 only

 

Very few units were released during Aug 2013. These units will reply to 1234 v.

PIC to be reprogrammed.

Jan 2015

 

Update to Cinterion and Quectel modules

GSM module PCB

Token voucher airtime can be loaded via SMS e.g. 

MTN: 1234 AIRT*141*voucher#

Vodacom: 1234 AIRT*100*01*voucher#

Cell C: 1234 AIRT*102*voucher#

Virgin: 1234 AIRT*102*voucher#

 

Module to be reprogrammed or swapped out with manufacturer.
Feb 2015 3.0 Intercom speaker loudness and

noise update

 Replacement of GSM module with M95 Quectel (Plug and Play) No settings will be affected Replacement of GSM module with M95 Quectel (Plug and Play)
March 2015 10.4 and previous SMS Alert 9 goes into loop, green light remains on, and relay may be pulsing. n/a When 1234 05 (international setting) is on, and 1234 AIRT*111*502# or other SMS, or any other long SMS (spam) is received. On balance enquiry Vodacom send a flash SMS, and a normal SMS which cause a problem as only one return is expected Re-power unit, and send 1234 05 (only if already on) to toggle off.
May 2015 n/a Guard Monitor / Display receiver

Long SMSe and reload of airtime sometimes cause system to lock up.

 Unit uses MC55iW  Unit will be defaulted PIC firmware update, unit required.
Jul 2015 10.3 SMS Alert 1

Missed call to open the gate sometimes trigger the gate twice (Relay pulses twice)

 Main board   Main board firmware update
May 2015 Cinterion 2.9

Quectel M95

 Update to Cinterion and Quectel modules n/a Enhancement where not all users always receive SMSe Module to be reprogrammed or swapped out with manufacturer.
Jul 2015 10.5 Problem fixed where Relay A continuously pulses due to long Spam advertising SMSe sent from network

Fail safe reboot improved to recover should a lock up occur

 SA9 only c, h and global files updated. Both main and GSM module boards require update, at least 

M95 verson 3.2

Cinterion 2.9
Jul 2015 10.3 Fail safe reboot improved, same as 10.5 for SA9   c, h and global files updated.  
Sept 2015 10.4 Problem where device/system may work for a long time (weeks/months) and then stops. After the systems is re-powered it works again for some time

Affected units

- Standalone Alarm

- SMS Alert 9 Alarm Plus

- Some non standard products

 

The problem can be confirmed by removing the GSM board while the unit is on. After about 30 seconds, the green light / LED on the bottom board will come on for about 1 second (or keep flashing) which means the software has restarted. If not, or never then the device may have this problem

 Replacement of processor on main board.
Sept 2015 10.4 Problem where device/system may work for a long time (weeks/months) and then stops. After the systems is re-powered it works again for some time

Affected units

- Standalone Alarm

- SMS Alert 9 Alarm Plus

- Some non standard products

 

The problem can be confirmed by removing the GSM board while the unit is on. After about 30 seconds, the green light / LED on the bottom board will come on for about 1 second (or keep flashing) which means the software has restarted. If not, or never then the device may have this problem

 Replacement of processor on main board.
May 2016 11.2

SMS Alert 9 Alarm Plus 

Version 11.2 released

 

SMS Alert 9 Alarm Plus 

Version 11.2 released

Individual Zones on/off

Individual inputs NC/NO possible to mix.

Other features added

 

 
Dec 2016 -

Temperature reading stopping or resetting

SMS Alert Temperature Alert

 

 Software upgrade required.
Date

Fixed 

Version

 Description Reference / Picture / 

Example / Where to look

 More information Remedy / Action

 

Previous Version Information (Format 1)

 

#    

Description                                                                                                    

Date           

Version 
1

Checker output (Relay) 7 fixed.

Feb 2000

n/a
2 Report status improved. March 2000 n/a
3 Problem fixed with report status where unit send to user B after restart Jun 2001 n/a
4 Outputs reduced to three due to problem with output relay op open drain collector and PCB redesigned. Jul 2001

5

SMS Alert 9 - Intercom capability added.

Jun 2004

1.3

6

SMS Alert 1 - Missed call feature for output added.

Aug 2004

1.3

7

SMS Alert 9 - Compatible with all SIM cards. Multiple input buffer control added.

Oct 2004

1.4

8

Reset protection added to protect phone.

Oct 2004

1.4

9

Code optimisation.

Jan 2005

1.4

10

Problems with the missed call function fixed.

Feb 2005

1.4

11

Programmable strings added to SMS Alert 9.

March 2005

1.5

12

Software and hardware update on Missed Call function for SMS Alert 1.

March 2005

1.5

13

4 Digit Security Code programmable by user, default = 1234.

-

28 May 05

14

Extensive fix when Namibia and England International numbers are used.

-

14 Jun 05

15

Added B Pulse and C Pulse functions for the relays.

16 Jun 05

16

SMS Alert 1 programmable code added.

6

17

SMS Alert 9 - Code refined.

7.2

18

SMS Alert 9 - Inputs can be programmed to be negative apply/remove in support of Alarm Panels.

7.3

19

SMS Alert 9 - User Manual updated.

July 2005

20

SMS Alert 9 - User Manual and software update. Input 7 not dual triggered anymore.

August 2005

7.4

21

SMS Alert 9 - Minor hardware upgrade in support of direct Alarm Panel interface.

August 2005

7.5

22

SMS Alert 9 Plus/Alarm - Updated to include programmable strings, security code and international settings.

Nov 2005

7.5 a - 7.7

23

SMS Alert 9 Plus/Alarm - Problem with Siren output not switching on, introduced in 7.7 now fixed in 7.8

Dec 2005

7.8

24

SMS Alert 9 + Alarm - 1234 app added to pulse relay A for Pepper Gas Defender Mechanism.

Nov 2005

7.7

25

Hardware upgrade to boost signal reception where In some instances signal reception is not maintained.

Dec 2005

7.7 

26

SMS Alert 9 - Enhanced functionality to recover when the is green LED flashing. Added functionality to pulse relay A when the SMS Alert recognizes a missed call from user 1.

March 2006

7.9

27

Added functionality to eliminate Spam SMSe and please call me SMS sent to the SIM Card. User Manuals updated - Being tested 

April 2006

8.0
28 New release July 2007 8.4

*Note : During production and packaging 3 test cycles are completed. We aim to perform extensive testing as far as possible. However, upgrades cannot be done by downloading new software from the internet. In most cases you can send us your chip and we will reprogram it with the latest updates. The price (minimal) of an upgrade depends on the extend of the upgrade.